The rooftop location in central KL and city views draw players, and some staff members offer genuine service. However, the core experience is compromised: courts are painted parking spaces with poor drainage, daytime heat and glare are intense, and safety issues remain unaddressed.
Flooding is recurring after rain, facilities are basic (toilets require leaving the venue), and staff attitudes are inconsistent. Casual weekend players may tolerate these trade-offs for the location and price; serious players find the setup too rough.
Most reviewers rate the facility highly and praise the all-weather indoor setup and equipment rental, but a vocal minority complain bitterly about tight court dimensions, dim lighting, low ceilings that interfere with play, and pricing at RM45/hour. For casual beginners, it works; experienced players often feel cramped and overcharged.
Most players find the courts clean, well-run, and central enough for casual weeknight games or office groups. The venue shines for families and drop-ins: affordable rates, safe parking beside Black Market and Caffenise, and a surau on site. Racket rentals (RM8) and balls (RM4-8) make starting easy. Staff lean toward Malay communication but are described as helpful. Downsides are real: mosquito bites pile up if you play evening sessions, lights cause glare on volleys, and court 1's net and floor tiles draw infrequent criticism. Heat during midday and occasional roof hits (low ceiling) are minor constraints. Venue is sheltered overall but open-air, so fumigation gaps and ventilation quirks depend on season.
Paddle Hub 7 is known for sharp value: courts run RM15 per hour on weekends and RM40 for two hours in bulk, appealing to families and daily players. Staff engage directly-one reviewer noted a staff member teaching them how to serve and retrieving balls that flew between courts-while the facility itself boasts 10-layer acrylic flooring, anti-glare LED lights, and full netting that keeps games separate. Low ceilings restrict lobs, and Sunday parking fills quickly due to a pasar malam outside.
Last updated 2026-07-14